In today’s workplace, the way we communicate via email has become a crucial element in shaping our professional image. The article titled “What to delete from your emails to be taken more seriously at work,” authored by Yasmin Rufo, delves into the various pitfalls of email etiquette that can inadvertently diminish one’s perceived authority and professional credibility. The article highlights important linguistic habits, such as excessive apologies, overly casual demeanor, and the overuse of punctuation that may seem harmless but can lead to significant misunderstandings in professional settings.
Initially, Rufo reflects on her own email communications, which she views as polite and warm. Phrases like “I’m just checking” and “no worries either way” might come off as friendly; however, a closer examination reveals that they tend to be laden with unnecessary apologies and casual exclamations that may undermine the sender’s authority. Careers coach Hannah Salton emphasizes that this trend is prevalent among women, who often face harsher criticism for being direct compared to their male counterparts. As a result, they might resort to softer language that dilutes their professional impact.
The article is further enriched with insights from William Hanson, an etiquette coach, who explains that various aspects of written communication, such as emojis and excessive punctuation, can lead to misinterpretation. For example, while emojis are often employed as a means to convey warmth and humor, they may also come across as immature or unprofessional. Hanson strongly advises against their usage, stating that it’s preferable to utilize clear language that demonstrates professionalism.
Additionally, the article addresses the common practice of incorporating softening language in emails. Phrases like “just checking that you’re following me” or “hope that’s okay” may appear polite, but they can create an impression of uncertainty about one’s own authority and capabilities. Over time, if an individual consistently communicates in a people-pleasing fashion, it may lead colleagues to view them as less competent or secure in their role, despite accomplishments or qualifications.
The experts featured in the article offer practical tips for enhancing email effectiveness while maintaining professionalism. They advise eliminating qualifying words such as “just” and preemptive apologies, along with common phrases that seek reassurance like “does that make sense?” or “I hope that’s okay.” Such habits contribute to weakening the tone and content of professional communications. Instead, they suggest adopting a more direct and confident approach to foster respect and authority in workplace interactions.
Furthermore, the article emphasizes that eliminating these linguistic pitfalls does not imply the removal of all warmth and personality from emails. Salton asserts that showcasing one’s unique voice is essential; however, it is equally important that personal style does not become a tool for that being too congenial undermines one’s professional stature. Practicing mindfulness about the language and tone used in communication can enhance clarity and confidence in interactions with colleagues.
To achieve improved communication, the experts suggest observing how others’ email styles affect one’s perception—detecting what sounds authoritative and reassuring versus what feels excessive and overly casual. Additionally, using tools such as AI-driven platforms can assist in drafting clearer, more effective emails by eliminating unnecessary filler and qualifiers.
In conclusion, the article conveys a crucial message: in an evolving work environment where email communication reigns supreme, being conscious of language use is vital. Mindful adaptations in our writing can significantly enhance professional image and authority, allowing individuals not only to communicate more effectively but also to be taken more seriously in their roles. By adopting these practices, professionals can navigate the complexities of modern communication while retaining authenticity and confidence in their exchanges.
