Bridgerton actress Genevieve Chenneour has recently opened up about her harrowing experience that has left her grappling with severe agoraphobia. The 27-year-old star, known for her role as Clara Livingston in the popular Netflix series “Bridgerton,” has found herself unable to step outside her home after a phone theft that escalated to violence back in February, while she was in a café in west London. This incident has not only shattered her sense of safety but also altered her entire lifestyle.
During the attack, Chenneour was meeting her ex-boyfriend at Joe & The Juice on Kensington High Street when a man stole her phone right off the table. It was a startling moment, especially as she described feeling a sudden darkness envelop her when the theft occurred. Confronting the thief was a natural instinct for her; however, this led to a chaotic and violent confrontation. CCTV footage captured the fight which involved multiple individuals and revealed the escalating nature of the situation.
As Chenneour attempted to retrieve her phone, the confrontation quickly spiraled out of control. She reported that a second man joined the altercation, and threats of violence—including being stabbed—were made. Fearing for her safety while physically engaged, she recounted briefly blacking out during the confrontation before ultimately finding herself on the suspect’s back in an effort to subdue him. Unfortunately, despite the police allegedly being on their way, the police did not arrive in time, and the suspect managed to escape.
Zacariah Boulares, the 18-year-old perpetrator, was later sentenced to 22 months in prison for common assault and theft. However, Chenneour expressed that knowing Boulares was imprisoned did not relieve her anxiety—especially since the second assailant was never apprehended. The psychological influence of the attack has manifested profoundly in her life; she noted a deterioration in her mental health, becoming “severely agoraphobic” and often feeling like a burden to those around her. This pervasive anxiety has caused her to avoid public transport and change daily routines, significantly impacting her work and social life.
Chenneour’s experience culminated in her leaving London, opting to stay with her mother out of fear. Though she appreciates the initial support from the café staff who called the police, she criticizes the Metropolitan Police for their lack of ongoing support post-incident. She feels there should have been better care and help available for victims of such crimes.
In an emotional discourse, the actress emphasizes the need for awareness surrounding the impact on victims of theft and violence. She highlights that perpetrators should consider the emotional toll their actions impose on their victims and understand that violence is not necessary to achieve their goals. Her reflections paint a vivid picture of how one moment can lead to long-term psychological ramifications, reshaping not just one’s daily life but also sense of security.
Chenneour also pointed out the perplexing nature of the viral CCTV footage that circulated without her consent. The surreal experience of waking up to find a video of herself defending against an attacker online left her feeling like she was caught in a “fever dream.” This incident has highlighted vulnerabilities not only in personal security but also in the handling of media narratives that can amplify trauma for survivors.
In closing, Chenneour calls for better treatment and empathy towards victims, hoping to create a dialogue that encourages understanding and prevention of exploitation through violence. In a world increasingly fraught with such incidents, her story is a powerful reminder of the human experience underlying crime statistics and the related societal issues. Through her advocacy, she aims to encourage change and greater support mechanisms for those affected by crime.










